About

Hi, I'm Eric

Eric Jaffe

I'm Eric Jaffe, a technology executive based in Greater Philadelphia. For 26 years I've helped organizations put new technology to work, from Fortune 500 consulting at Accenture to integrating the $54B Cigna–Express Scripts merger.

Today I lead global technology, AI, and security programs, and I founded an enterprise AI program with Responsible AI governance. I've seen what makes AI stick in real companies: clear goals, the right tools, safe practices, and people who feel confident using them.

I started Promptly Taught to bring that experience to you. Whether you're trying your first AI tool or rolling AI out across a team, I'll teach you in plain English and have you building real things as you learn.

Career

26 years of making technology work

  1. 2023 – Present

    First Advantage (formerly Sterling Check)

    Senior Technical Program Director, Global Technology, AI & Security

    Founded the enterprise AI program and its Responsible AI governance. Led a GitHub Copilot rollout across a 700-engineer global organization and delivered GenAI products into production.

  2. 2021 – 2023

    Silicon Valley Bank

    Technical Program Director, Cloud Modernization & DevSecOps

    Built and led the Cloud Program Modernization practice, including DevSecOps, platform engineering, and enterprise agile coaching.

  3. 2013 – 2021

    Cigna

    Senior Director, Integration Management Office Operations

    Directed strategy, governance, and value realization for the $54B Cigna–Express Scripts merger, delivering $600M in operating-expense savings.

  4. 2011 – 2013

    SEI Investments

    Senior Development Manager / Agile Release Train Engineer

    Moved 400+ team members from waterfall to SAFe and shipped 30% faster, saving $700K per release.

  5. 2001 – 2011

    Accenture

    Senior Manager, Technology Growth Platform

    Sold and delivered IT strategies for Fortune 500 clients and led an $80M post-merger IT integration program.

B.S., Management Science and Information Systems, The Pennsylvania State University