Hi, I'm Eric

I'm Eric Jaffe, a technology executive based in Greater Philadelphia. For 26 years I've helped organizations put new technology to work, from Fortune 500 consulting at Accenture to integrating the $54B Cigna–Express Scripts merger.
Today I lead global technology, AI, and security programs, and I founded an enterprise AI program with Responsible AI governance. I've seen what makes AI stick in real companies: clear goals, the right tools, safe practices, and people who feel confident using them.
I started Promptly Taught to bring that experience to you. Whether you're trying your first AI tool or rolling AI out across a team, I'll teach you in plain English and have you building real things as you learn.
26 years of making technology work
- 2023 – Present
First Advantage (formerly Sterling Check)
Senior Technical Program Director, Global Technology, AI & SecurityFounded the enterprise AI program and its Responsible AI governance. Led a GitHub Copilot rollout across a 700-engineer global organization and delivered GenAI products into production.
- 2021 – 2023
Silicon Valley Bank
Technical Program Director, Cloud Modernization & DevSecOpsBuilt and led the Cloud Program Modernization practice, including DevSecOps, platform engineering, and enterprise agile coaching.
- 2013 – 2021
Cigna
Senior Director, Integration Management Office OperationsDirected strategy, governance, and value realization for the $54B Cigna–Express Scripts merger, delivering $600M in operating-expense savings.
- 2011 – 2013
SEI Investments
Senior Development Manager / Agile Release Train EngineerMoved 400+ team members from waterfall to SAFe and shipped 30% faster, saving $700K per release.
- 2001 – 2011
Accenture
Senior Manager, Technology Growth PlatformSold and delivered IT strategies for Fortune 500 clients and led an $80M post-merger IT integration program.
B.S., Management Science and Information Systems, The Pennsylvania State University